Northumberland Libraries Public Consultation

Page 1 of 6

1. Do you currently use your library service?

Yes, I am a member with a library card Yes, but I do not have a library card No

2. How often do you visit a library?

Daily Most days At least once a week Every three weeks About once a month Once in the last six months Once in the last year Never

Please advise how often you visit a library if the above options do not apply:

3. If you use a library, how and why do you use it? (Choose all that apply)

Borrow or read physical books and other resources Borrow eAudio, eBooks or eMagazines from Borrowbox Borrow eMagazines and eNewspapers from Press Reader Use the WIFI Use the public computers Use the printer e.g. to print documents or tickets Attend an adult event e.g. Reading Group, Knit and Natter, Chess etc Attend a children’s event with children I care for e.g. Rhymetime or Lego Club Borrow from specialist collections e.g. Music and Drama Study, work or do research Ask for help with queries e.g. health, general information or council services Search for work or apply for jobs Find local information e.g. tourist information, bus times etc As a free public space to visit and relax, read or pass the time Learn something new or improve my skills e.g. getting online, language, reading, numeracy or literacy

Please tell us how and why you use a library if the above options do not apply:

4. Which of these describe you? (Choose all that apply)

I like the choice of books and reading materials I enjoy the atmosphere in the library and feel comfortable being there The library is my main way I can access a computer or get online The library is an important place for me to socialise with others I use the library to spend quality time with my children Visiting the library helps me feel less lonely or isolated Children I care for use the library as a place to meet and pass time I think the library is a safe place for me to visit

Is there anything else you want to tell us about why you use your library?

5. Which Library do you use most frequently?

Please select which library service you use most frequently from the dropdown list

6. How do you usually travel to the library?

Walk Bicycle / scooter Mobility scooter Car or motorbike / moped Train Bus

Please describe how you usually travel to the library if the options above aren't appropriate:

7. If you do NOT use a library, why not?

I have never been to a library The library is not open when I want to use it No public transport No parking Public transport is too expensive I have a mobility / disability issue that prevents me from getting there It is too far to walk or cycle I don’t like reading I buy books or read on my personal device I don’t know what they do other than books I would be worried about fines for overdue books I don’t have time to go to the library I don’t find the library welcoming

Please tell us why you do not use a library if the above options are not appropriate:

8. Would you like to join the library?

Yes No

Upon completion of this survey, you will receive a confirmation message including links to information about how to join the library.

9. Are you a library volunteer?

Yes No

Upon completion of this survey, you will receive a confirmation message including information about where to find current volunteering opportunities.

10. Would you like to volunteer?

Yes No

Northumberland Libraries Public Consultation

About You